Returns, Refunds and Exchanges Policy

 

How to Return an Item


Our 10 day return policy gives you plenty of time to review your purchase. If for any reason you are not satisfied, you may return your item in its original condition within 10 days of when order is placed for a  full refund. It's that easy. We want you to be 100% satisfied with your purchase. 

 

Mail to:

     AYLA

     Returns Department
     580 5th Ave, #1800
     New York, NY 10036 

Include in your package an original receipt. 


Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 


Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 


Payment Policy

Accepted Methods of Payment

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Mailing Address for Check/Money Order

     AYLA
     580 5th Ave #1800
     New York, NY 10036